📦 30-Day Hassle-Free Returns, Postage Paid
📦 30-Day Hassle-Free Returns, Postage Paid
MintFlow Health
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Shipping Policy

Shipping Policy

Effective Date: June 11, 2026
Welcome to mintflow. The following shipping policy applies to all orders placed on our website. By placing an order, you agree to the terms outlined below.

1. Order Processing & Dispatch Time

  1. Standard Dispatch: All in-stock orders will be shipped within 48 hours after payment confirmation (excluding weekends and public holidays).
  2. Pre-Order Items: The dispatch time for pre-order items will be specified on the product page. During peak seasons or holidays, dispatch may be delayed by 1-3 business days, which will be noted on the product page.
  3. We will notify you via email in case of any unavoidable delays due to force majeure events (e.g., natural disasters, logistics restrictions, customs holds).

2. Shipping Methods & Estimated Delivery

  1. Available Shipping Options:
    • Standard Shipping: Estimated delivery in 7-15 business days (US/EU) and 15-30 business days (other regions).
    • Express Shipping: Expedited delivery in 3-7 business days for an additional fee.
       
      These are estimated times and may vary due to customs processing and local delivery services.
  2. Tracking: A tracking number will be sent to your registered email once your order is dispatched. You can track your package on the courier's official website.

3. Shipping Costs & Free Shipping

  1. Shipping fees are calculated at checkout based on your location and selected shipping method.
  2. Free Shipping Offer: Standard shipping is free for orders over [Your Free Shipping Threshold, e.g., $50] to eligible countries. Orders below this amount will incur standard shipping fees.
  3. Import duties, taxes, and customs fees for international orders are the responsibility of the recipient, as determined by your local customs authority.

4. Delivery Issues & Solutions

  1. Lost or Stalled Packages: If your package tracking has not updated for over 7 business days, or exceeds the estimated delivery time by 10 days, please contact our support. We will offer a replacement or full refund once the loss is confirmed by the courier.
  2. Incorrect Address / Refusal: If the package is returned due to an incorrect address, failed delivery, or refusal to pay customs fees, return shipping costs will be deducted from your refund.

5. Contact Us

If you have any questions about our shipping policy, please contact us at:
  • Customer Service Email: mintflowashley@gmail.con
  • Operator: mintflow